Rising Prices Make Affordability an Issue for Car Buyers

Volkswagen dealership

The prices on new and used vehicles continue to rise, nearing the point where buyers are being priced out of the market, CAR research reveals.

Affordability will become a significant issue for the automotive industry in the not-too-distant future, according to one of the industry’s top analysts.

“We’re starting to price people out of the market,” said Carla Bailo, president and chief executive officer of Center for Automotive Research in Ann Arbor, Michigan, said during a webinar on Modern Mobility this week. She said the sentiment applies to the cost of vehicles both new and used vehicles.

In 2019, the median household income in the United States was $68,703. But CAR’s research indicates that since 2000, the buyers of new vehicles have 1.5 to 1.9 times higher household incomes than the U.S. median income.

The price of used cars also is going up, Bailo noted. Climbing to $23,000 on average. The average price of a new vehicle exceeds $40,000, according to the U.S. Commerce Department.

Prices beget consumer changes

EV sales are currently the domain of higher-income buyers so if makers want sales to soar, prices must plummet, CAR’s Carla Bailo notes.

Bailo said vehicle sharing models, where do not purchase or lease the vehicle outright, but share the cost with other consumers clearly are going to become more important in the future and the industry will have to adjust to the new reality.

The issue is particularly acute around battery-electric vehicles. Until now, data shows that sales have been to consumers with higher income, she said. For the shift to electric vehicles to succeed EVs also must become more affordable, she said.

Industry changes driven by economics

Meanwhile, the industry also beginning to face inflationary pressure, a key industry executive acknowledged this week. The uptick in pricing is likely to be passed along to consumers, further raising new and used vehicle prices.

Carlos Tavares, the chief executive officer of Stellantis, which includes Fiat Chrysler North America, told the new company’s first shareholder meeting, the company is trying to mitigate the increase in prices but is facing higher material prices. The price of steel, for example, has climbed along with other raw material used to build new vehicles.

Adding to the affordability problem is the fact that due to the pandemic material prices have risen as well.

In addition, the shortage of semiconductors, which has forced automakers to curb production for months, is not likely to end in the second half of 2021 as some executives have predicted, Tavares said.

Statistics showing increases

Earlier this week, the U.S. Bureau of Labor Statistics reported consumer prices rose in March for the fourth month in a row and the pace of inflation hit the highest level in two and a half years, underscoring new pressures emerging on the economy as the U.S. recovers from the coronavirus pandemic.

The consumer price index jumped 0.6% last month, according to the Bureau. The gasoline index continued to increase, rising 9.1% in March and accounting for nearly half of the seasonally adjusted increase in all items index. The natural gas index also rose, contributing to a 5% increase in the energy index last month, the Bureau reported.


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Nissan Taking the Lead in Online New Vehicle Sales

 

Nissan@Home now allows consumers to handle the entire purchase of a new vehicle online.

Analysts have been saying for months that the impact of the COVID-19 crisis will be felt for months and even years, but that eventually auto sales figures will return to normal. However, many are also quick to point out that how the sales will be gotten has been changed forever due to the pandemic.

Because of social distancing requirements and other necessary precautions, online sales took off during the pandemic and automakers and dealers had to scramble to catch up. Several have made adjustments to the way they do things to take advantage.

Nissan revealed Monday a completely new approach to online sales, it’s calling “Nissan@Home.” The new process allows buyers to handle everything online from test drive to delivery.

(Nissan offering two versions of the 2021 Leaf EV.)

 

You can use Nissan@Home on a mobile device.

“Nissan@Home gives customers what they’re asking for – the ability to purchase a vehicle on their terms,” said Dan Mohnke, vice president, ecommerce. “Through this new program, Nissan dealers can provide a better customer experience which can, in turn, help improve their own business performance. It’s an important first for Nissan, and a great value to our customers.”

The program is designed to give customers a “seamless” experience, the automaker notes, through a dedicated website. Through the site, they can schedule a test drive, arrange financing and even schedule a service appointment. The site is compatible with computers, tables and smart phones.

The company tested at seven dealerships in Virginia, Michigan, Texas, Florida and Illinois to work out the bugs. At the end of the pilot program, all seven recommended the company roll it out nationwide, Nissan officials noted.

“You see what’s happening now with holiday shopping. Online buying is massive and absolutely what today’s consumer is wanting. COVID-19 has only increased that demand,” said Dan Banister, owner of Banister Nissan of Chesapeake and Banister Nissan of Norfolk, both in Virginia.

(Nissan denies reports of Mitsubishi sale.)

“It was remarkable what we found during the test this summer. Our sales close-rate nearly doubled with customers who used this online shopping solution.”

Many automakers have reported that online sales have risen dramatically during the pandemic and that they expect that to continue afterward. Mercedes-Benz officials said recently they expect that 25% of all passenger car sales to be online purchases.

Automakers should get used to it, according to a recent study by Gartner Research. Currently less than 1% of all sales are completed online, that number is expected to jump to 20% within five years.

 

Dan Banister, who owns two Nissan dealerships in Virginia, said the system was “remarkable.”

“The COVID-19 pandemic has accelerated the sales of cars online and convinced a growing number of customers to avoid showrooms for future purchases,” said Pedro Pacheco, senior research director at Gartner.

(Nissan aims to be back in black next year.)

“New technologies have taken a long time to proliferate in the automotive industry. As the car becomes more of a digital platform that will change. Car manufacturers are shifting from hardware capabilities to software platforms that are tied to cloud-based ecosystems which will combine functions such as payments and commerce.”

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